April Learning Conversation: Servant Leadership & Conflict Resolution It doesn’t matter if people are working in the same physical space or online, misunderstandings, unmet expectations, and conflicts between co-workers exist on teams and in workplaces - EVERYWHERE. There is a solution...crucial conversations!    Our learning and conversation this month will focus on what servant leaders do to support people to work together better by having crucial conversations. What is a crucial conversation? Why having a crucial conversation is important. Setting…

Topic:  Servant Leadership & Emotional Hijacking  The learning and conversation this month will focus on what servant leaders do when they are emotionally hijacked!  An emotional hijack is when something happens that activates the fight-or-flight response in our brains and bodies.  Not only will we explore what happens when we become hijacked but how to help someone else when it happens to them.  Self-awareness, self-regulation, and empathy are key! We may not be able to prevent an emotional hijack from…