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Acknowledging Assumptions in our Everyday Work

12.12.19 Insights + Inspiration

The content of what an individual “knows” is the sum of their life experiences. 

From infancy on, people build a catalog of knowledge based on experiential learning from a variety of sources and solidify their beliefs through the mental mapping of what those experiences have meant and/or how they made the individual feel.

Every individual has experienced different things in different ways so their catalog of knowledge and beliefs is unique. This foundation has a direct impact on how they see the world.

 

Experiential Learning Influences Our “Truths”

Our experiential learning is critical to continued development and survival.

HOWEVER – experiential knowledge is so unique and sometimes so absolute that it can lead to bias and assumption.

There are a variety of biases and assumptions caused by this uniqueness which can be brought to an individual’s attention through simple exercises, including:


SEE ‘MYSTERY’ ANSWER


SEE ‘CAR ACCIDENT’ ANSWER

SEE ‘ROBBERY’ ANSWER

 

From these simple exercises, we can determine the following:

  1. People naturally make assumptions.
  2. Most often, we don’t know we are making assumptions.
  3. Your assumptions are a product of your past (experienced learning).

 

Now, what can we do about it?

Here are some actions you can take to help minimize or reduce the effects of bias and assumption:

  • Ask questions to obtain more information to better understand others
  • Purposely look for and participate in new or different experiences
  • Practice Mindfulness
  • Read jokes or riddles based on assumption otherwise known as lateral thinking puzzles
  • Learn other languages (creates flexibility in the brain)
  • Seek and create relationships outside of your “normal” group
  • Travel
  • Study topics outside of your area of expertise or field of study
  • Journal any changes in your perspective (when you changed your mind)
  • Step away from writing letters or making big decisions and focus on something else (wait 24 hours before sending or acting)
  • In your teams, organizations and communities, create a culture of trust and openness so people can share and challenge assumptions in a safe environment

 

—

This post is based on the work of Espen Klausen, Ph.D. which was presented at the Sophia Tranformative Leadership Partners –  Coffee & Conversation program on 11/15/2019. Dr. Klausen is a licensed psychologist based in Fond du Lac, WI.

Written by Christa Williams in Insights + Inspiration
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Sophia Partners Shines at Marian Business & Industry Awards

Collaboration.

Connection.

Community.

These values were at the heart of the evening for Sophia Transformative Leadership Partners at the 44th annual Business and Industry Awards Dinner, hosted by Marian University on Wednesday, October 22, 2025. 

On this special night, Sophia Partners was honored with the Community Collaboration Award, recognizing its ongoing commitment to building relationships that strengthen the greater Fond du Lac community.

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As an award-winning journalist with a background in communications and marketing, Martha Boehm understands the impact of storytelling. 

So she wrote a book…Just Keep Growing: 25 Servant Leadership Lessons! This book is filled with stories to uplift, inspire, teach, and connect people to the power and potential of servant leadership. …

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In January 2024, Stacy Shedivy joined the Sophia Board of Directors, continuing a journey that began more than 15 years ago when she was first drawn to Sophia Partners’ vision, its commitment to servant leadership, and the supportive community it continues to create.

For Stacy, this organization has shaped far more than her professional approach—it has become a way of life. 

“Regardless of which hat I wear—consultant, volunteer, teacher, coach, or parent—I intentionally seek to serve better,” she reflects. 

The principles of servant leadership, which she once thought of as a leadership style, have become a daily lifestyle. They encourage her to nurture her own physical, mental, and spiritual well-being so she can better serve others. 

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