April Learning Conversation: Servant Leadership & Conflict Resolution
It doesn’t matter if people are working in the same physical space or online, misunderstandings, unmet expectations, and conflicts between co-workers exist on teams and in workplaces – EVERYWHERE.
There is a solution…crucial conversations!
Our learning and conversation this month will focus on what servant leaders do to support people to work together better by having crucial conversations.
- What is a crucial conversation?
- Why having a crucial conversation is important.
- Setting the conditions and environment.
- How to use the SBR model.
Sue Roettger, Sophia board member and recently retired Vice-President of Human Resources at Mid-States Aluminum, will be our guest facilitator. In addition to corporate HR, Sue’s background includes conflict resolution between youth and families as an advocate for runaways. |